Privacy Policy

Effective Date: 11th September, 2026

JoVi Glitz respects your privacy and is committed to protecting the personal information you provide while using our website.

This Privacy Policy explains what information we may collect, why we collect it, how we use it, and how we protect it.

1. Information We Collect

When you visit or use our website, place an order, create an account, contact us, or subscribe to our communications, we may collect information such as:

Personal Information

  • Full name

  • Mobile number

  • Email address

  • Billing address

  • Shipping address

  • PIN code

  • Order information

Transaction Information

Payment transactions may be processed through third-party payment providers.

JoVi Glitz generally does not directly store your complete credit/debit card details unless specifically stated.

Payment information may be handled by the applicable payment gateway according to its own privacy and security policies.

Technical Information

When you use our website, certain technical information may be automatically collected, such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Website activity

  • Approximate location information

  • Cookies and similar technologies

2. How We Use Your Information

We may use collected information to:

  • Process and deliver your orders

  • Confirm payments

  • Provide customer support

  • Communicate order updates

  • Handle returns and refunds

  • Improve our website

  • Improve our products and services

  • Prevent fraud and misuse

  • Maintain website security

  • Send marketing communications where permitted and/or with applicable consent

  • Comply with legal and regulatory obligations

3. Cookies

JoVi Glitz may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember preferences

  • Keep items in your shopping cart

  • Understand website usage

  • Improve website performance

  • Provide relevant marketing or advertising experiences

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Courier and logistics partners

  • Payment gateways

  • Website/e-commerce service providers

  • Customer support providers

  • Marketing and analytics providers

  • IT and security service providers

  • Professional advisers

  • Government authorities or law-enforcement agencies where legally required

We do not intend to sell your personal information as a standalone product.

5. Data Security

We take reasonable measures to protect your information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Marketing Communications

Where permitted, JoVi Glitz may send information about:

  • New arrivals

  • Offers

  • Discounts

  • Product launches

  • Styling inspiration

  • Other brand updates

You may unsubscribe from promotional communications using the available unsubscribe option or by contacting us.

Transactional communications relating to your order may still be sent where necessary.

7. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

JoVi Glitz is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

8. Children's Privacy

Our website is intended for general consumers and is not knowingly designed to collect personal information from children.

If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Fulfil the purposes described in this policy

  • Complete transactions

  • Maintain business and financial records

  • Resolve disputes

  • Prevent fraud

  • Comply with applicable legal obligations

10. Your Rights

Subject to applicable law, you may have rights relating to your personal information, including the ability to request access, correction, or deletion of certain information.

To make a privacy-related request, contact us using the details below.

11. Changes to This Policy

JoVi Glitz may update this Privacy Policy from time to time.

Any updated version will be published on this page with the revised effective date.

12. Contact Us

For privacy-related questions or requests:

JoVi Glitz
Email: joviglitz@gmail.com
Phone/WhatsApp: +91 70160 31263
Address: Surat, Gujarat